Conferences & workshops organized by CALLDESK
Reconciling client experience with economic viability: The Fnac callbot by Calldesk
The Fnac Darty teams and Anton Zanni, CEO of Calldesk, invite you to a customer story on the deployment of Fnac's customer service callbot (2 million calls per year).
Find out how the callbot delivers a better ROI than the IVR it replaces, while improving the experience of Fnac's customers.
Conference Moderator:
Anton ZANNI
CEO – CALLDESK
Calldesk specialises in AI voice agents for enterprise contact centers. Our agents handle high-volume inbound calls and resolve the request, instead of moving it from one department to the next. A French company, Calldesk designs, hosts and operates its platform in Europe: data security and sovereignty by design.
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15th, 16th & 17th September 2026
Palais des Festivals et des Congrès de Cannes