Exhibitors 2026
Description AlloBrain is the conversational intelligence platform for hybrid contact centers. It analyzes 100% of human and AI interactions to monitor quality, detect friction points, and coach teams. Quality Monitoring, unified analytics, Live Assist one platform to maximize Human + AI performance.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee support tools
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Antvoice helps advertisers and agencies scale their programmatic display campaigns across the open web through a unique hybrid AI combining third-party cookie and cookieless data. Our mission: maximize reach and performance, diversify customer acquisition strategies, and reduce dependence on walled gardens and major tech platforms.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Media Activation
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Programmatic
Description Avaya is redefining customer experience with its "Connection Center" vision. We connect channels, technologies, data, and workflows to create personalized interactions that strengthen your customer relationships. Discover how our Avaya Infinity platform brings this vision to life.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Coupling
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Braze is the leading customer engagement platform powering unforgettable, AI‑driven brand experiences. With BrazeAI™, marketers deliver real‑time, cross‑channel, 1:1 interactions that drive growth. Trusted by top brands worldwide, Braze operates 15 global offices.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customized content
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
Description Brevo – The all-in-one Marketing CRM platform
Brevo empowers over 500,000 businesses worldwide to grow stronger customer relationships through a complete suite: email marketing, SMS, WhatsApp, automation, sales CRM, chat and transactional messaging. A simple, affordable and GDPR-compliant solution designed to scale your business.
Brevo empowers over 500,000 businesses worldwide to grow stronger customer relationships through a complete suite: email marketing, SMS, WhatsApp, automation, sales CRM, chat and transactional messaging. A simple, affordable and GDPR-compliant solution designed to scale your business.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-Mail Builder
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/RCS Routing Platform
Description Buybox helps 400+ leading brands build, secure and manage high-performing gift card programmes across processing, B2C and B2B sales, distribution through 140 connected partners, and regulated financial flow management strengthened by its Payment Institution licence. Each year, more than €500 million flows through the Buybox ecosystem.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Retail Media
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Drive/Web to store
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Payment
Description For 25 years, CBTW has combined business vision, UX, data, AI, digital marketing, and technology to design high-performing products.
Our end-to-end approach connects strategy, delivery, and continuous optimization within a single partner to accelerate time-to-market, improve conversion, and generate measurable business impact.
Our end-to-end approach connects strategy, delivery, and continuous optimization within a single partner to accelerate time-to-market, improve conversion, and generate measurable business impact.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Interface design (UI)
- DATA COLLECTION AND ANALYSIS - Governance and data quality
Description With Djiin, choose the Agentic AI of those who automate to have the time to humanize customer relationship ! Djiin’s augmented agent solutions, chatbots, mailbots, and callbots improve productivity, processing quality, comfort, satisfaction, and employee engagement while reducing customer relationship costs.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee support tools
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description As a French SaaS software vendor, easiware helps over 500 brands with the management and customization of their Customer Experience. By leveraging artificial intelligence, easiware empowers brands to centralize customer request processing, enhance customer knowledge, and monitor satisfaction more effectively.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
Description FACIL'iti is the French leader in digital inclusion solutions. To ensure that your customers or employees with visual, motor, or cognitive difficulties are no longer excluded, we enable them to customize the display of your websites, software, etc. Furthermore, we support you in complying with your legal obligations following the EAA.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Corporate Social Responsibility (CSR)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Solutions for customers with disabilities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
Description Goodays is the most comprehensive customer experience management platform integrating generative AI. We support brands in adopting a customer-centric approach from head office to the field, thanks to: omnichannel listening, a conversational approach and the actionability of customer verbatims.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer voice collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
Description PARADE is a communication and marketing group that brings together agencies with complementary expertise.
It supports brands across the entire customer journey, from strategy to activation.
Data, creativity, digital, CRM and performance work together through an integrated approach.
PARADE focuses on synergy, clarity and impact !
It supports brands across the entire customer journey, from strategy to activation.
Data, creativity, digital, CRM and performance work together through an integrated approach.
PARADE focuses on synergy, clarity and impact !
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey modeling
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - Mobile marketing / mobile applications
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/RCS Routing Platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Platform to automate the local marketing of the networks
Description hipto, European leader in qualified lead generation, delivers AI-powered acquisition strategies fully managed in-house. Combining data, media, technology and creativity, we help brands accelerate customer acquisition with full GDPR compliance and end-to-end campaign management.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEARCH (SEO, SEA, GEO, AEO, GSO)
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Paid
Description JustRelate - the AI-powered platform for marketing, sales, and service. Create websites, emails, and portals, automate campaigns, centralise customer data, and analyse performance – all in one platform. More than 4,000 companies use JustRelate to deliver seamless customer experiences and drive growth.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey modeling
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-Mail Builder
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
Description French DAM leader and a member of the Papirfly group, the Keepeek solution enables you to centralise, manage and distribute all your media via a single and secure platform. It allows you to manage your digital assets, create brand portals and automate the creation of compliant visuals (marketing, product, brand heritage) using smart templates.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - Collaborative marketing platform for networks animation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Platform to automate the local marketing of the networks
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content marketing strategies
Description M Target, the French leader in multichannel mobile messaging.
- Platform for sending SMS, RCS, email, and voice messages.
ARCEP-declared telecom operator and ISO 27001 certified.
M Target delivers secure, high-performance global communications through a network of more than 700 operators across 280 destinations worldwide.
- Platform for sending SMS, RCS, email, and voice messages.
ARCEP-declared telecom operator and ISO 27001 certified.
M Target delivers secure, high-performance global communications through a network of more than 700 operators across 280 destinations worldwide.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/RCS Routing Platform
Description Nexus Contact Center is a customer service center specializing in call management, multichannel support, and business process outsourcing. It helps companies enhance customer experience through tailored solutions, skilled agents, and advanced tools, ensuring efficient, reliable, and high-quality service delivery.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer/data knowledge
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
Description Proximus Global unites BICS, Telesign, and Route Mobile to connect, protect, and engage businesses worldwide. Reaching 5+ billion subscribers, securing 180+ billion transactions annually, and operating across 230+ countries and territories, we deliver trusted communications, digital identity, connectivity, and fraud prevention solutions.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversational marketing (Whatsapp, ...)
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
Description Bespoke, a consultancy specialising in data, performance, media and shopper insights, helps brands stand out across all their communication channels.
Qwamplify, an expert in drive-to-web and drive-to-store strategies, supports brands in their commercial operations by combining branding and performance.
Qwamplify, an expert in drive-to-web and drive-to-store strategies, supports brands in their commercial operations by combining branding and performance.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEARCH (SEO, SEA, GEO, AEO, GSO)
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media/Social Media Management
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Paid
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Website / e-shop development
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Drive/Web to store
Description Smart Tribune is a French SaaS provider specializing in knowledge management and conversational AI. We help Customer Service, Customer Experience, and Digital teams deliver accurate, consistent answers to both customers and contact center agents (help center, chatbot, knowledge base, and agent copilot), powered by governed, AI-ready knowledge.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge bases
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description With over 28 years of expertise and 640 positions across 3 sites, TCC is a recognized pioneer in the field of outsourcing and customer service. TCC is structured around 4 core divisions: Customer Service, Medical Care, Business Dev & Digital solutions. Committed to social responsibility, TCC is ISO 9001, ISO 18295-1 certified, and GDPR compliant.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer listening
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
Description Yampa is the European platform to create, deploy and operate autonomous AI agents for customer service. Multichannel, multilingual, and connected to business systems, Yampa agents automate thousands of interactions every month for mid sized and large enterprises, with security, sovereignty, and measurable operational impact.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description As a leading player in the SaaS sector, Zoho offers a suite of 60 powerful applications to transform your business. For 30 years, we have been meeting all your business needs: sales, marketing, customer support, automation, collaboration, HR, finance and productivity – with Zoho CRM as the go-to solution for customer management.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Mobile and cloud-based CRM solutions
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
