Conferences & workshops organized by ORANGE

16 September 2026 16h05 to 16h50 CLUB VIP EXHIBITOR WORKSHOP

Offer an immersive customer experience with RCS, the new standard for conversational messaging

Today, mobile engagement is taking a new step forward. Your customers are seeking richer, more visual, and intuitive interactions with brands. Beyond simple text notifications, they now expect an interactive, seamless, and secure dialogue that is perfectly integrated into their daily lives.

In this workshop organized in collaboration with Orange, discover how RCS (Rich Communication Services) enhances mobile messaging by bringing the full power of the web and applications. Product carousels, quick action buttons, verified brand logos, and interactive order tracking—all are integrated into the phone’s native messaging app.

We will analyze the direct impact of RCS on engagement and customer value, as well as ROI metrics that demonstrate it’s time to evolve your messaging strategy towards conversational commerce.

Speakers:

Stéphane MIQUELIS

Stéphane MIQUELIS
Key Account Manager – ORANGE

Jonathan RUBY

Jonathan RUBY
Client Manager – TWILIO

Orange Pay Services: * Builds/develops B2B2C offers around three key areas: > Business Messaging > Digital Payment via Orange invoice > Camara APIs * Markets these offers to aggregators and manages the relationship * Develops the B2B2C digital services market with other MNOs * Ensures compliance of the services

Stand H39 + Workshop

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15th, 16th & 17th September 2026

Palais des Festivals et des Congrès de Cannes