Conferences & workshops organized by ORANGE
Offer an immersive customer experience with RCS, the new standard for conversational messaging
Today, mobile engagement is taking a new step forward. Your customers are seeking richer, more visual, and intuitive interactions with brands. Beyond simple text notifications, they now expect an interactive, seamless, and secure dialogue that is perfectly integrated into their daily lives.
In this workshop organized in collaboration with Orange, discover how RCS (Rich Communication Services) enhances mobile messaging by bringing the full power of the web and applications. Product carousels, quick action buttons, verified brand logos, and interactive order tracking—all are integrated into the phone’s native messaging app.
We will analyze the direct impact of RCS on engagement and customer value, as well as ROI metrics that demonstrate it’s time to evolve your messaging strategy towards conversational commerce.
Speakers:

Stéphane MIQUELIS
Key Account Manager – ORANGE

Jonathan RUBY
Client Manager – TWILIO
Orange Pay Services: * Builds/develops B2B2C offers around three key areas: > Business Messaging > Digital Payment via Orange invoice > Camara APIs * Markets these offers to aggregators and manages the relationship * Develops the B2B2C digital services market with other MNOs * Ensures compliance of the services
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15th, 16th & 17th September 2026
Palais des Festivals et des Congrès de Cannes
