THE CONCEPT

1. Business meetings
Between Hosted Buyers, qualified business leaders by our teams, and Exhibitors from the Digital Marketing, Customer Experience, E-Commerce, AI and Data sectors.
These business meetings reflect the shared desire of Hosted Buyers and exhibitors to meet thanks to our matchmaking platform, the only one of its kind in Europe.
2. These meetings take place on the exhibitor’s stand throughout the day
And are timed precisely using the meetings agenda given to the Hosted Buyers.
Hosted Buyers can also visit the exhibition and see the exhibitors they wish between their meetings: All4Customer Meetings is in fact an exhibition where each exhibitor has a real stand.


3. High-level conferences
A schedule of high-level conferences is organised at the exhibition at certain times of the day.
No meetings are scheduled or organised during the conferences.
4. Hosted buyers are completely taken care of
By the organisers: transport, accommodation and catering.


5. The Networking
Networking between exhibitors and hosted buyers takes place throughout the meetings:
On the first evening at the welcome cocktail reception
On the second evening, during a free evening for exhibitors to invite their customers and/or prospects to dinner or drinks
On the last evening, a gala evening including a cocktail dinner.
The result of this concept:
In the end, the concept allows hosted buyers to solve their problems and find the company or companies they need quickly, which saves them an enormous amount of time.
For exhibitors, it means they can find new customers and meet top buyers who need their products or solutions, unlike at a traditional exhibition.
Visitors
Hosted Buyers
Salary size
Marketplace
Typology
accredited visitors
Are you looking for a service provider in Customer Experience, Digital Marketing, E-Commerce, Artificial Intelligence and Data?
All4Customer Meetings is the place to be to meet the key players in the sectors!


Exhibitors
CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE
- Support and customer experience
- Conversation analysis
- Customer data analysis
- Customer autonomy through self-care
- Knowledge bases
- Contact centers / Customer relationship outsourcing
- Customer voice collection
- Customer data collection and processing
- Customer/data knowledge
- Customized content
- Customer listening
- Customer commitment and loyalty
- E-Reputation
- Quantitative and qualitative customer research
- Customer loyalty management
- Customer interaction management
- Integrating social networks into CRM
- Artificial Intelligence and Customer Service
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- Customer intelligence
- Contact center software
- Customer journey modeling
- Customer relationship monitoring
- Social media monitoring
- Telecom and Voice over Internet Protocol (VoIP) operator
- Employee support tools
- Omnichannel customer journey
- Corporate Social Responsibility (CSR)
- Data security and compliance
- Solutions for customers with disabilities
- Mobile and cloud-based CRM solutions
- CRM/Social CRM solutions/Omnichannel management platform
- Customer service strategies
- Interactive Voice Response (IVR) and Computer Telephony Coupling
- Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
- UX/User Experience
DIGITAL MARKETING STRATEGY AND TOOLS
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- A/B Testing / CRO
- Acquisition
- Media Activation
- Affiliate Marketing
- Analytics and performance measurement
- Databases
- Content Marketing & Social Selling
- Video content and live streaming
- Conversion
- DMP/CDP
- E-Mail Builder
- E-advertising, PPC strategy and Retargeting
- Performance marketing
- Marketing Automation
- Conversational marketing (Whatsapp, …)
- Influence marketing
- Responsible digital marketing / Responsible digital communication / Eco-responsible targeting
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- Multi-channel relationship marketing
- Video marketing and podcasts
- Mobile marketing / mobile applications
- Audience monetization
- Personalization
- Client Community Platform
- SMS/RCS Routing Platform
- Collaborative marketing platform for networks animation
- Platform to automate the local marketing of the networks
- Programmatic
- Retail Media
- SEARCH (SEO, SEA, GEO, AEO, GSO)
- Social Media/Social Media Management
- Social Paid
- Artificial intelligence solutions
- Multilingual solutions
- Content marketing strategies
E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS
- Mobile commerce and applications
- Interface design (UI)
- Website / e-shop development
- Digital wallet
- Drive/Web to store
- E-Merchandising
- E-Payment
- Online payment management and security
- Artificial intelligence for recommendations
- Live shopping
- M-Payment (Mobile Payment)
- Search engines
- E-Commerce outsourcing
- Contactless payment
- Secure payment
- PIM (Product Information Management) / DAM (Digital Asset Management)
- Places de marché / Marketplace
- E-Commerce platform
- Social commerce
- Pricing and promotion strategies
DATA COLLECTION AND ANALYSIS
- Predictive analysis
- Automated data collection
- Big Data and data management
- Data privacy and RGPD
- Customer feedback and surveys
- Governance and data quality
- Open Data, Data mining and data exploitation
- Speech to text
- Data visualization
Highlights
PLENARY CONFERENCES

Attend 8 plenary conferences, led by speakers who are specialists in the sector.
Exhibitor workshops

All4Customer Meetings, offers you a rich program of workshops.
