Exhibitors 2026
Description For over 15 years, 1789.fr has delivered SEO, SEA and Social Media Advertising strategies that generate visibility, qualified leads and sustainable growth.
For over 30 years, Net Concept has created custom, secure and high-performance websites.
Together, we turn ambitious digital projects into measurable business results.
For over 30 years, Net Concept has created custom, secure and high-performance websites.
Together, we turn ambitious digital projects into measurable business results.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEARCH (SEO, SEA, GEO, AEO, GSO)
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media/Social Media Management
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Website / e-shop development
Description 1G-Link is a French tech IT services company founded in 2010. We support businesses end-to-end, from idea to project value creation, through our expertise in Data, AI, custom software development, design, and digital marketing. At 1G-Link, people play an essential role as they are at the very heart of innovation
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer/data knowledge
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey modeling
Description AB Tasty and VWO are joining forces to become the global leader in experimentation and digital experience optimization. With more than 4,000 customers, the combined platform helps businesses optimize their digital journeys through experimentation, AI-powered personalization, feature management, and behavioral analytics.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customized content
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - A/B Testing / CRO
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
Description ADM Value, the Tessi Group’s customer relations brand, transforms customer operations into a driver of performance. Our customized, AI-enhanced BPO solutions combine multishore agility, continuous improvement, and a commitment to results to sustainably improve service quality, operational efficiency, and cost control.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
Description Since 2004, Dn’D has been supporting B2B and B2C companies in their digital and eCommerce transformation. From strategy to performance, we design experiences, develop platforms, integrate information systems (ERP, PIM, DAM, OMS, CRM), and accelerate growth through data, automation, and AI.
https://www.dnd.fr/
https://www.dnd.fr/
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Interface design (UI)
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Website / e-shop development
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - PIM (Product Information Management) / DAM (Digital Asset Management)
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Commerce platform
Description Akeneo expands its Product Cloud with PricingHUB to unify product and pricing data. Together, they enable brands and retailers to optimize discovery, conversion, and business decisions with AI by aligning product offerings and pricing strategies to stay competitive in the era of agentic commerce. Trusted by 1,000+ companies worldwide.
Activities
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - PIM (Product Information Management) / DAM (Digital Asset Management)
- DATA COLLECTION AND ANALYSIS - Big Data and data management
- DATA COLLECTION AND ANALYSIS - Governance and data quality
Description Alcmeon transforms customer relationships through conversational experiences. By combining AI agents, automation, and a unified CRM, we enable personalized, seamless, and high-performing interactions. From customer acquisition to loyalty, every interaction creates value.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customized content
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
Description AlloBrain is the conversational intelligence platform for hybrid contact centers. It analyzes 100% of human and AI interactions to monitor quality, detect friction points, and coach teams. Quality Monitoring, unified analytics, Live Assist one platform to maximize Human + AI performance.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee support tools
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Antvoice helps advertisers and agencies scale their programmatic display campaigns across the open web through a unique hybrid AI combining third-party cookie and cookieless data. Our mission: maximize reach and performance, diversify customer acquisition strategies, and reduce dependence on walled gardens and major tech platforms.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Media Activation
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Programmatic
Description Avaya is redefining customer experience with its "Connection Center" vision. We connect channels, technologies, data, and workflows to create personalized interactions that strengthen your customer relationships. Discover how our Avaya Infinity platform brings this vision to life.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Coupling
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Awin is an affiliate marketing platform that helps businesses build high-performing acquisition partnerships. Its network of over one million publishers enables more than 30,000 advertisers to increase sales, acquire new customers, and grow their brands through advanced tracking and attribution technology.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Affiliate Marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Retail Media
Description Axeptio is a SaaS consent management platform (CMP) that allows brands to collect their visitors' choices in compliance with regulations. Designed to combine compliance, user experience, and marketing performance, Axeptio offers advanced customization and powers more than 200,000 websites, including Veepee, TUI, and PMU.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multilingual solutions
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Commerce platform
- DATA COLLECTION AND ANALYSIS - Data privacy and RGPD
Description Axialys is the French expert in SaaS, AI and telecom solutions for customer service. Companies such as Interflora, DPD and Oscaro rely on our cloud telephony platform, conversation intelligence solutions and VoicePilot AI voice agent to make every customer interaction smoother, more efficient and more human.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Telecom and Voice over Internet Protocol (VoIP) operator
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Coupling
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Reach 100% of your quality and compliance goals. BatvoiceAI automatically analyses and evaluates your calls (AutoQM), detects customer pain points (Voice of the Customer) and drives agents and Contact Centers performance at scale. A French Speech Analytics solution, designed with your teams to turn every interaction into measurable ROI.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer voice collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DATA COLLECTION AND ANALYSIS - Predictive analysis
- DATA COLLECTION AND ANALYSIS - Speech to text
Description Belacom successfully deploys your marketing automation. Since 2012, we have helped more than 500 clients choose, integrate, and leverage the ideal solution. As a distributor, integrator, and consulting agency, we turn your tools into drivers of sustainable performance.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content marketing strategies
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Digital wallet
- DATA COLLECTION AND ANALYSIS - Automated data collection
Description Braze is the leading customer engagement platform powering unforgettable, AI‑driven brand experiences. With BrazeAI™, marketers deliver real‑time, cross‑channel, 1:1 interactions that drive growth. Trusted by top brands worldwide, Braze operates 15 global offices.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customized content
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
Description Brevo – The all-in-one Marketing CRM platform
Brevo empowers over 500,000 businesses worldwide to grow stronger customer relationships through a complete suite: email marketing, SMS, WhatsApp, automation, sales CRM, chat and transactional messaging. A simple, affordable and GDPR-compliant solution designed to scale your business.
Brevo empowers over 500,000 businesses worldwide to grow stronger customer relationships through a complete suite: email marketing, SMS, WhatsApp, automation, sales CRM, chat and transactional messaging. A simple, affordable and GDPR-compliant solution designed to scale your business.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-Mail Builder
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/RCS Routing Platform
Description Buybox helps 400+ leading brands build, secure and manage high-performing gift card programmes across processing, B2C and B2B sales, distribution through 140 connected partners, and regulated financial flow management strengthened by its Payment Institution licence. Each year, more than €500 million flows through the Buybox ecosystem.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Retail Media
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Drive/Web to store
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Payment
Description Canva Enterprise is the visual communication platform that lets every team, from marketing to leadership, create on-brand, professional content at scale. Simple, collaborative, and powered by AI, it turns content production into a real strategic advantage for the business.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content marketing strategies
Description For 25 years, CBTW has combined business vision, UX, data, AI, digital marketing, and technology to design high-performing products.
Our end-to-end approach connects strategy, delivery, and continuous optimization within a single partner to accelerate time-to-market, improve conversion, and generate measurable business impact.
Our end-to-end approach connects strategy, delivery, and continuous optimization within a single partner to accelerate time-to-market, improve conversion, and generate measurable business impact.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Interface design (UI)
- DATA COLLECTION AND ANALYSIS - Governance and data quality
Description DALIM SOFTWARE centralizes, automates, and optimizes content management. Streamline creative workflows, manage digital assets, plan projects, and automate repetitive tasks. Powered by AI and collaboration tools, it boosts efficiency, ensures brand consistency, and maximizes the impact of your marketing campaigns.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Collaborative marketing platform for networks animation
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - PIM (Product Information Management) / DAM (Digital Asset Management)
- DATA COLLECTION AND ANALYSIS - Governance and data quality
Description Diabolocom is the leading European provider of AI-first cloud-based contact center and customer experience solutions that help organizations deliver seamless, personalized customer interactions at scale. Thanks to proprietary AI technologies, a native telecom infrastructure and advanced CRM integrations, we empower agents across all touchpoints.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Telecom and Voice over Internet Protocol (VoIP) operator
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Coupling
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description With Djiin, choose the Agentic AI of those who automate to have the time to humanize customer relationship ! Djiin’s augmented agent solutions, chatbots, mailbots, and callbots improve productivity, processing quality, comfort, satisfaction, and employee engagement while reducing customer relationship costs.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee support tools
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description As a French SaaS software vendor, easiware helps over 500 brands with the management and customization of their Customer Experience. By leveraging artificial intelligence, easiware empowers brands to centralize customer request processing, enhance customer knowledge, and monitor satisfaction more effectively.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
Description FACIL'iti is the French leader in digital inclusion solutions. To ensure that your customers or employees with visual, motor, or cognitive difficulties are no longer excluded, we enable them to customize the display of your websites, software, etc. Furthermore, we support you in complying with your legal obligations following the EAA.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Corporate Social Responsibility (CSR)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Solutions for customers with disabilities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
Description Freshworks builds uncomplicated service software that delivers exceptional employee and customer experiences
Our enterprise-grade solutions (ITSM, ESM, ITAM) are powerful, easy to use and quick to deliver value. With a people-first approach to AI, Freshworks helps teams be more effective and organizations (private and public) more productive.
Our enterprise-grade solutions (ITSM, ESM, ITAM) are powerful, easy to use and quick to deliver value. With a people-first approach to AI, Freshworks helps teams be more effective and organizations (private and public) more productive.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge bases
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee support tools
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
Description Glanceable is the AI platform that turns your Voice of the Customer into decisions. It reads all your feedback (surveys, calls, reviews, messages), pinpoints what's moving your KPIs and turns each priority into an action for the right team. The AI builds the case; your people make the call.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer voice collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer listening
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer intelligence
Description Goodays is the most comprehensive customer experience management platform integrating generative AI. We support brands in adopting a customer-centric approach from head office to the field, thanks to: omnichannel listening, a conversational approach and the actionability of customer verbatims.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer voice collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
Description PARADE is a communication and marketing group that brings together agencies with complementary expertise.
It supports brands across the entire customer journey, from strategy to activation.
Data, creativity, digital, CRM and performance work together through an integrated approach.
PARADE focuses on synergy, clarity and impact !
It supports brands across the entire customer journey, from strategy to activation.
Data, creativity, digital, CRM and performance work together through an integrated approach.
PARADE focuses on synergy, clarity and impact !
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey modeling
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - Mobile marketing / mobile applications
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/RCS Routing Platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Platform to automate the local marketing of the networks
Description hipto, European leader in qualified lead generation, delivers AI-powered acquisition strategies fully managed in-house. Combining data, media, technology and creativity, we help brands accelerate customer acquisition with full GDPR compliance and end-to-end campaign management.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEARCH (SEO, SEA, GEO, AEO, GSO)
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Paid
Description As a French publisher with nearly 20 years of experience in contact center quality management, Hubicus Quality Monitoring captures your customers' voice across all channels. We combine reliable, context-aware AI with a collaborative approach to engage your agents and elevate your customer relationship strategy. Trusted by over 30,000 agents.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer relationship monitoring
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
- DATA COLLECTION AND ANALYSIS - Speech to text
Description Engage from imagino is an AI-driven Customer Engagement Platform combining next-generation CDP technology and market-leading campaign activation.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer/data knowledge
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
- DATA COLLECTION AND ANALYSIS - Governance and data quality
Description Intelcia drives sustainable growth for its clients by blending AI, human expertise and deep industry expertise. With 40,000 employees across Europe, Africa and the Americas, we design and deliver efficient, agile, and tailor-made solutions that transform customer experience, streamline IT operations and generate measurable business value.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
Description JOIN is the AI Video Commerce platform that turns video content into sales. It's built around two products. Shoppable Video embeds shoppable videos on product pages to lift conversion. AI Video Creation generates videos from your existing visuals, with no shoot required. Over 400 brands use JOIN, including Jonak, Aigle and Nuxe.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - A/B Testing / CRO
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content marketing strategies
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Social commerce
Description The JustRelate Platform is the Agentic Marketing OS for modern customer experiences. It unifies AI, data, content, and marketing to orchestrate seamless customer journeys across web, email, social media, sales, and service. With AI-powered automation and open integrations, organizations stay in full control of their data and brand.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-Mail Builder
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
Description French DAM leader and a member of the Papirfly group, the Keepeek solution enables you to centralise, manage and distribute all your media via a single and secure platform. It allows you to manage your digital assets, create brand portals and automate the creation of compliant visuals (marketing, product, brand heritage) using smart templates.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - Collaborative marketing platform for networks animation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Platform to automate the local marketing of the networks
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content marketing strategies
Description As France's leading provider of contact centre solutions, Kiamo empowers organisations with a 100% French omnichannel platform enhanced by AI. For 20 years, we have championed a sovereign, high-performing and innovative approach to customer experience, with the freedom to choose hosting, financing and deployment.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Klaviyo is the autonomous B2C CRM, unifying marketing, customer service and data analytics within a single environment. Personalise every channel, email, SMS, WhatsApp, mobile, in real time. Today, 193,000+ brands, including Unilever, Le Coq Sportif, and Jacquemus, use Klaviyo to accelerate growth.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - DMP/CDP
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
Description M Target, France’s leading mobile aggregator, helps brands and enterprises engage, convert and retain customers through SMS, RCS, WhatsApp and email, via a SaaS platform and CRM-connected APIs.
An ARCEP-registered operator and ISO 27001-certified provider, M Target combines performance, GDPR compliance and data sovereignty.
An ARCEP-registered operator and ISO 27001-certified provider, M Target combines performance, GDPR compliance and data sovereignty.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Mobile and cloud-based CRM solutions
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/RCS Routing Platform
Description MYOPLA is a company specializing in high value-added Business Process Outsourcing (BPO) services. With more than 13 years of experience, four sites in Morocco and two in France, our teams support brands with agility and proactivity in successfully outsourcing their sales, marketing, customer relationship management, and finance business processes.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer loyalty management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
Description Today, everyone promises you deflection. Nebesta guarantees reliability. Founded by former executives from Ankorstore and Doctolib, our AI platform doesn't just push your customers away; it handles their complex requests from start to finish with an error rate of less than 1%.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge bases
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Nexus Contact Center is a customer service center specializing in call management, multichannel support, and business process outsourcing. It helps companies enhance customer experience through tailored solutions, skilled agents, and advanced tools, ensuring efficient, reliable, and high-quality service delivery.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer/data knowledge
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
Description Customer Relation specialist, OCEANCALL combines tech and human agility. Financially independent and privately owned, our group offers agile, tailored and value-driven support via OceanSuite across 5 countries. Our multilingual experts secure your operations 24/7 to turn your customer service into a profit center.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge bases
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
Description Odigo is a leading European Contact Center as a Service (CCaaS) software provider. For over 40 years, our mission has been to transform customer experience.
We help organizations deliver seamless, consistent customer journeys across every channel through our sovereign, AI-powered omnichannel CX platform.
We help organizations deliver seamless, consistent customer journeys across every channel through our sovereign, AI-powered omnichannel CX platform.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer voice collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
Description Onepilot delivers outsourced customer support through 24/7 native-speaking agents powered by proprietary AI for intelligent routing, training, and quality assurance. More than 250 customers trust us to handle over 15 million interactions every year.
Onepilot also offers AI agents that automate 50-70% of customer inquiries with a 92% CSAT Score.
Onepilot also offers AI agents that automate 50-70% of customer inquiries with a 92% CSAT Score.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
Description With its omnichannel customer relationship platform, Opportunity has been supporting businesses for over 20 years. Email, SMS, RCS, WhatsApp, Voice AI, chatbot: all the power of omnichannel, in one place. A 100% French-made solution designed to simplify your campaigns and maximize every customer interaction.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
Description For more than 20 years, Outsourcia has been supporting companies in their customer experience and customer relationship challenges across France, Morocco, Tunisia and Madagascar. Driven by innovation through the OutsourcIA Lab and guided by a shared ambition, we combine expertise and technology to create lasting connections and deliver meaningful v
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multilingual solutions
Description Positive is a leading European SaaS group offering an integrated suite of marketing, sales, CRM, email signature, and AI-powered SEO solutions. Founder-led and backed by European investment funds, the group empowers businesses to automate their marketing operations, engage their audiences, and boost their online visibility.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEARCH (SEO, SEA, GEO, AEO, GSO)
Description Proximus Global unites BICS, Telesign, and Route Mobile to connect, protect, and engage businesses worldwide. Reaching 5+ billion subscribers, securing 180+ billion transactions annually, and operating across 230+ countries and territories, we deliver trusted communications, digital identity, connectivity, and fraud prevention solutions.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversational marketing (Whatsapp, ...)
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
Description Bespoke, a consultancy specialising in data, performance, media and shopper insights, helps brands stand out across all their communication channels.
Qwamplify, an expert in drive-to-web and drive-to-store strategies, supports brands in their commercial operations by combining branding and performance.
Qwamplify, an expert in drive-to-web and drive-to-store strategies, supports brands in their commercial operations by combining branding and performance.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEARCH (SEO, SEA, GEO, AEO, GSO)
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media/Social Media Management
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Paid
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Drive/Web to store
- DATA COLLECTION AND ANALYSIS - Big Data and data management
Description Depuis plus de 50 ans, les entreprises ont fait confiance à SAP pour se surpasser en unifiant les opérations stratégiques couvrant la fonction Finance, les Achats, les RH, la Supply Chain et l'expérience client. SAP Engagement Cloud, intégré à SAP CX, facilite les interactions personnalisées et basées sur l’IA sur tous les canaux.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DATA COLLECTION AND ANALYSIS - Predictive analysis
Description The 2nd largest operator in France, SFR Business has more than 25 years' experience in the customer relations market, with more than 800 customers placing their trust in the company. SFR Business, a Cisco Gold Provider in collaboration and customer relations, also brings its expertise in connectivity, cybersecurity, cloud and network.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/RCS Routing Platform
Description Simio by Alcmeon enables brands like Air France, Audi, Samsung, Carrefour, and Dior to turn WhatsApp into a high-impact marketing channel. Through rich, personalized conversations using text, images, video, and voice, brands drive stronger engagement, build trust, and increase conversions.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversational marketing (Whatsapp, ...)
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personalization
Description Smart Tribune is a French SaaS provider specializing in knowledge management and conversational AI. We help Customer Service, Customer Experience, and Digital teams deliver accurate, consistent answers to both customers and contact center agents (help center, chatbot, knowledge base, and agent copilot), powered by governed, AI-ready knowledge.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge bases
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Sovendus is Europe’s leading brand-to-brand partnership and post-purchase monetisation platform, connecting 3,000+ brands with 60 million monthly shoppers across 14 markets. We help brands acquire high-intent customers, reward existing ones, and generate incremental revenue through performance-based partnerships embedded in the checkout journey.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Affiliate Marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Audience monetization
- DIGITAL MARKETING STRATEGIES AND TOOLS - Retail Media
Description TP is a global leader in digital business services to deliver enhanced customer experience. With 490,000 employees across nearly 100 countries, TP designs, delivers and orchestrates AI solutions to optimize every stage of the customer journey for the world’s leading brands.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
Description With over 28 years of expertise and 640 positions across 3 sites, TCC is a recognized pioneer in the field of outsourcing and customer service. TCC is structured around 4 core divisions: Customer Service, Medical Care, Business Dev & Digital solutions. Committed to social responsibility, TCC is ISO 9001, ISO 18295-1 certified, and GDPR compliant.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Customer relationship outsourcing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer listening
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
Description Twilio's leading customer engagement platform, recognised by Gartner and IDC, unifies data and communications. Scale seamlessly with flexible APIs (SMS, Voice, WhatsApp), real-time insights, and AI. Build intuitive, secure, and hyper-personalised digital experiences across the entire journey.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Telecom and Voice over Internet Protocol (VoIP) operator
- DIGITAL MARKETING STRATEGIES AND TOOLS - DMP/CDP
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/RCS Routing Platform
Description Verint is a leader in CX automation. The world’s most iconic brands rely on our open platform and team of AI-powered bots to create tangible AI business outcomes, now.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer/data knowledge
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact center software
Description VizibAI is a GEO (Generative Engine Optimization) platform that helps brands understand, measure, and improve their visibility in AI engines like ChatGPT, Gemini, Perplexity, and Le Chat. It analyzes brand presence in AI-generated answers, benchmarks competitors, identifies influencing sources, and provides actionable recommendations and content to
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEARCH (SEO, SEA, GEO, AEO, GSO)
- DIGITAL MARKETING STRATEGIES AND TOOLS - Artificial intelligence solutions
Description we+ is a consulting firm specializing in digital transformation, e-commerce, business applications and agentic AI. We design, integrate and maintain reliable, scalable and governed solutions to turn digital projects into measurable business value.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Mobile commerce and applications
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Website / e-shop development
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Payment
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Commerce platform
Description Webloyalty supports e-commerce partners in France and internationally by helping them monetize their audience and strengthen customer loyalty. Its model generates additional revenue for online retailers and encourages repeat purchases through customer engagement programmes.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer commitment and loyalty
- DIGITAL MARKETING STRATEGIES AND TOOLS - Affiliate Marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Audience monetization
- DIGITAL MARKETING STRATEGIES AND TOOLS - Retail Media
Description WOO creates connections.
Connecting audiences.
Brands. Creators. Communities.
Connecting insights with culture.
We turn data, trends and consumer insights into culturally relevant ideas that resonate with the right audiences.
Connecting expertise.
Influencer marketing, social media, UGC, paid media, shoppable experiences and more.
Connecting audiences.
Brands. Creators. Communities.
Connecting insights with culture.
We turn data, trends and consumer insights into culturally relevant ideas that resonate with the right audiences.
Connecting expertise.
Influencer marketing, social media, UGC, paid media, shoppable experiences and more.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Influence marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Programmatic
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media/Social Media Management
- DATA COLLECTION AND ANALYSIS - Automated data collection
Description Yampa is the European platform to create, deploy and operate autonomous AI agents for customer service. Multichannel, multilingual, and connected to business systems, Yampa agents automate thousands of interactions every month for mid sized and large enterprises, with security, sovereignty, and measurable operational impact.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Zaion is a leading provider of agentic AI for customer experience. Designed for mission-critical enterprise environments, its sovereign, omnichannel platform automates customer interactions, assists agents in real time, and turns conversational data into operational performance.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer autonomy through self-care
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer assistance technologies (chatbots, callbots, messaginbots and virtual assistants)
Description Zendesk helps businesses deliver faster, smarter, and more personal customer and employee experiences. Our platform is purpose-built for service – combining AI agents, automation, and human insight to make every interaction seamless. We design our technology to enhance service, making it more intuitive, responsive, and effective.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge bases
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey modeling
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
Description As a leading player in the SaaS sector, Zoho offers a suite of 60 powerful applications to transform your business. For 30 years, we have been meeting all your business needs: sales, marketing, customer support, automation, collaboration, HR, finance and productivity – with Zoho CRM as the go-to solution for customer management.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Support and customer experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Omnichannel customer journey
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Mobile and cloud-based CRM solutions
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM/Social CRM solutions/Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
